Terms of service

Terms of Service - Mashail Maison

By accessing or purchasing from Mashail Maison, you agree to be bound by the following Term of Service.

 

1. Overview

This website is operated by Mashail Maison. Throughout the site, the terms "we", "us" and "our" refer to Mashail Maison. By visiting our site and/or purchasing from us, you engage in our "Service" and agree to these terms.

2. Products & Fulfillment

All products are made-to-order and fulfilled through our production partners. AS such, slight variations in color, design placement, or packaging may occour.

3. Order Processing

Order are processed after payment is confirmed. We reserve the right to cancel or refuse any order at our discretion.

4. Pricing & Availability

Prices and product availability are subject to change at any time without notice.

5. Shipping & Delivery

We ship worldwide. Delivery times are estimates and may vary due to factors beyond our control, including customs, carrier delays, or high demand periods. We are not responsible for delays once the order has been shipped.

6.Customs, Duties & Taxes

International customers are responsible for any customs  duties, taxes, or import fees required by their country.

7. Returns & Refunds

Due to the made-to-order nature of our products, we only accept returns or replacements for items that are damaged, defective, or incorrect. Customers must contact us within a reasonable time with proof.

8. Payment Security

All payments are processed securely through trusted third-party providers. We do not store or have access to your full payment details.

9. Intellectual Property

All content, designs, and images on this site are the property of Mashail Maison and may not be used or reproduced without permission.

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website constitutes acceptance of these changes.

12. Contact Information.

For questions regarding these Terms, please contact us at: mashailstudio.sa@gmail.com